What is a Google Business Profile?
It’s your free business listing on Google. It’s what appears on Google Maps and in local results when someone searches for a business like yours, showing your reviews, photos, opening hours and contact details.
Do I need to give you my Google password?
No. You add LocalPilot as a manager on your profile through Google’s own access settings. You remain the owner and can remove our access at any time.
Who owns my profile?
You do, always. We manage it on your behalf, but the profile, its reviews and its history stay yours.
How quickly will I see results?
Some fixes, like correcting categories and business details, can make a difference within weeks. Building reviews and steady activity takes longer. Every business and area is different, and your monthly report shows how things are moving.
Can you guarantee I’ll be top of Google Maps?
No, and be wary of anyone who does. Google decides rankings based on relevance, distance and prominence. We improve the things you can influence and report honestly on the results.
Do you write or buy reviews?
Never. Fake and incentivised reviews break Google’s policies and, since April 2025, are also unlawful in the UK. On the Cruise package we give you review cards and QR materials so genuine customers can leave a review easily.
What’s in the monthly report?
How customers found and interacted with your profile, including calls, website clicks, direction requests and searches, plus the work we completed and what we’re focusing on next.
What do you need from me to get started?
Manager access to your profile, a short questionnaire about your services and tone of voice, and any photos you’re happy for us to use. We’ll guide you through it.
I don’t have a Google Business Profile yet. Can you help?
Yes. We can help you create and verify a profile that follows Google’s guidelines from day one. Request a free audit and mention it in the message box.
Can I change packages later?
Yes. Just get in touch and we’ll talk it through.
How does payment work, and can I cancel?
Packages are paid monthly by card through our secure checkout, and you’re billed automatically on the same date each month. There’s no minimum term and no setup fee. You can cancel any time from the link in your receipt emails, and we keep working on your profile until the end of the month you’ve paid for. See our terms of service for the details.
Do you offer discounts for multiple locations?
Yes. If your business has more than one location, we can manage a Google Business Profile for each of them and offer a discount for managing several profiles together. Get in touch for a personalised quote.
Still have questions?
The quickest way to see what we’d do for you is a free audit of your profile.